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Do you ever wonder if your non-exempt employees are sneaking a peek at work e-mail off the clock? Ever suspect their bosses of pressuring them to respond to calls and e-mails after the workday ends? If those thoughts keep you up at night, it’s time to make sure your employees’ smartphones aren’t putting your organization
The five leading causes of workplace injuries accounted for about 65% of workers’ compensation costs in 2012, according to new research by Liberty Mutual Group Inc. The results, published in the Liberty Mutual Research Institute for Safety’s “2014 Workplace Safety Index,” found that overexertion – or injuries related to lifting, pushing, pulling, holding, carrying or
By now you should be aware of the various penalties that can be levied against employers for not providing health insurance to their full-time employees once the employer mandate takes full effect. But are you aware of another liability contained in the Affordable Care Act – the whistleblower complaint? The ACA prohibits an employer from
The Equal Employment Opportunity Commission is likely to redouble its policing of workplace harassment, agency heads announced at a recent meeting in January to lay out the EEOC’s 2015 agenda. According to EEOC chairwoman Jenny Yang, “We are developing strategies that focus on targeted outreach and education as well as systemic enforcement to promote broader
In the course of doing business, you may sometimes find yourself entering into contracts requiring that your business be named as an additional insured on another party’s insurance policies. This is often done to make sure that your own insurance is not depleted by defense and indemnification costs for losses for which you may be
In the course of doing business, you may sometimes find yourself entering into contracts requiring that your business be named as an additional insured on another party’s insurance policies. This is often done to make sure that your own insurance is not depleted by defense and indemnification costs for losses for which you may be
The tragedy that unfolded in Paris at the satirical magazine Charlie Hebdo and a kosher market, as well as a number of other smaller-scale terrorism attacks, is evidence of a new kind of terrorism that’s hit the West. Besides the risk of loss of life and injuries, an act of terrorism would sink most small
A study from PRIMIR conducted by industry guru Hal Hinderliter and featured at Graph Expo last October analyzes the current and future marketplace for value-added services in the print supply chain. PRIMIR, the Print Industries Market Information and Research Organization is the research unit of NPES The Association for Suppliers of Printing, Publishing and Converting
By Leslie Groene Protect your reputation with outstanding customer service And even when your business does define good customer service it doesn’t mean you’re always going to keep your reputation intact. One of the most notorious breakdowns of customer service occurred in February, 2007, to passengers aboard the Jet Blue flight who were stuck on
By Noel Jeffrey Among the experts appearing at iMarketingSF in November, there were numerous seminar conversations about multimedia marketing campaigns and how they can be used effectively. For designers and printers who serve marketers, understanding the significance of data and how to use it effectively is crucial to future success. Stephan Sorger, professor at Hult
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