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The Next Generation of Print Employees

Introduction Not long ago, Museum of Printing President and Rochester Institute of Technology Professor Emeritus Frank Romano recorded a WhatTheyThink video about print education entitled Print Basics Are Not. Frank’s point was that in his lifetime, print education (which had been taught in virtually every high school in the past) had for all practical purposes

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Dear David: Work-Related Injury & FMLA

Question: We have an employee out due to a work-related injury. Do we still need to send them Family and Medical Leave Act (FMLA) paperwork if they’re already on workers’ compensation?    Answered by the HR Experts: It depends. The FMLA and workers’ compensation serve different purposes. The FMLA provides unpaid job-protected leave, while workers’ compensation

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Dear David: Injuries in the Workplace

Question: One of our employees cut their hand on the edge of a broken filing cabinet at work. We asked if they wanted medical treatment, but they declined. Should we still have them fill out an accident report?    Answered by the HR Experts: Advice provided by Mineral. This Q&A does not constitute legal advice and

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Print Excellence Awards Call for Entries

Do you have what it takes to be proclaimed the “Best in the West”? Enter your best work and find out!  PIA is excited to kick off the “Call for Entries” for the 2026 Print Excellence Awards competition. Each year this regional event rewards the best craftsmanship and technology in the dynamic printing, imaging and

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What do “Higher Performers” do? 

Some printing companies are “rocking it” – producing profits and returns far above industry averages. We refer to these companies as “higher performers.”   About a third of the printing firms participating in our March 2023 – Printing Industry Performance & Insights financial benchmarking study are higher performers. What makes higher performers different?   Below, I share

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Dear David: Making a Good Offer Letter

Question: What should be included in an offer letter? Answered by the HR Experts:  The offer letter should outline the job’s expectations and benefits and provide explicit compensation details. Ideally, it provides the candidate with all the information they need to decide whether to accept the job. A standard offer letter should generally include the following: 

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Dear David: Reducing Employee Turnover

Question: What can we do to reduce turnover and retain employees? Answer: High turnover can quickly become costly. We recommend the following practices to increase retention:  Advice provided by Mineral. This Q&A does not constitute legal advice and does not address state or local law.  David KatzVice PresidentVMA Insurance Services To send your questions, write to

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Dear David: Employee Not Meeting Expectations

Question: We have a longtime employee who’s no longer meeting expectations. The owner is afraid to hold them accountable because they’re over 40 and therefore in a protected class. What can we do? Answer: In general, you shouldn’t let an employee’s protected class status deter you from holding them accountable to your performance expectations. After all,

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QWERTY: Why Your Keyboard Looks Like It Does

Introduction  Have you ever wondered why the letters on the keyboard of your computer or phone are laid out like they are? We have a trio of inventors to thank for that. On June 23rd of 1868 (a day now widely celebrated as International Typewriter Day), Christopher Sholes, Carlos Glidden, and J.W. Soule were issued

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Dear David: Fostering Employee Feedback

Question: How can we help our employees feel more comfortable providing feedback about their managers? Answer: Employees are often uncomfortable providing feedback about their managers because they fear workplace tension or retaliation, they aren’t sure what to say, or they don’t believe anything will change. The following practices can help address these concerns:  Advice provided

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