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Check out Videos from drupa 2024 

Did you miss the action at drupa 2024? We’ve got you covered. Check out these videos from WhatTheyThink to hear from various attendees. They share new technologies, industry insights, and their experiences at the show.  Through Fresh Eyes: Cal Poly Graphic Communications Students on Their First drupa Visit – WhatTheyThink  Inspiring the Future of Production

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Dear David: Reducing Employee Turnover

Question: What can we do to reduce turnover and retain employees? Answer: High turnover can quickly become costly. We recommend the following practices to increase retention:  Advice provided by Mineral. This Q&A does not constitute legal advice and does not address state or local law.  David KatzVice PresidentVMA Insurance Services To send your questions, write to

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Dear David: Employee Not Meeting Expectations

Question: We have a longtime employee who’s no longer meeting expectations. The owner is afraid to hold them accountable because they’re over 40 and therefore in a protected class. What can we do? Answer: In general, you shouldn’t let an employee’s protected class status deter you from holding them accountable to your performance expectations. After all,

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Dear David: What are whistleblower protections?

Question: What are whistleblower protections?  Whistleblowing occurs when an employee reports wrongdoing (dangerous, illegal, or unethical activity or practices by the company or its employees) either directly to the employer or to an outside authority. Many laws, including the Occupational Safety and Health Act, consider whistleblowing a protected activity, meaning you can’t lawfully retaliate against

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Dear David: Is reviewing ALL candidates needed?

Question: We’ve identified the job candidates we’d like to interview, but we still have applications coming in. Do we need to review every application before moving forward with interviews and making a job offer?  Answer: The short answer is no. There’s no legal requirement to review all the applications before moving forward, and you can always

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Federal Tax Credits for Small Businesses 

With tax deadlines approaching, eligible small businesses can qualify for federal tax credits of up to 50% on premiums to help pay for the cost of providing health insurance. This exclusive tax credit is only available through Covered California for Small Business. For tax year 2023, the average wage of employees has increased from $58,000

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What do “Higher Performers” do? 

Some printing companies are “rocking it” – producing profits and returns far above industry averages. We refer to these companies as “higher performers.”   About a third of the printing firms participating in our March 2023 – Printing Industry Performance & Insights financial benchmarking study are higher performers. What makes higher performers different?   Below, I share

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Dear David: What’s a Mentor?

Question: What is mentoring in the workplace?  Answer: Mentoring is a professional relationship between a senior or more experienced employee (the mentor) and a newer or less experienced one (the mentee). The mentor shares their knowledge and experience, offering guidance, advice, feedback, and encouragement. The mentee, for their part, can go to their mentor with

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Print versus Digital: New Data 

A May 2023 study[] of 15 second and third-graders in Haifa, Israel provides new evidence supporting the value of print. The study examined brain wave activity and concluded that reading on paper stimulated key parts of the brain more effectively than reading the same text on a screen. The study has important implications for the

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Do You Use Printing to Market Your Printing Company?

Thoughts from a “Printing Industry Performance & Insights” study Dr. Ralph Williams Jr.Associate Professor of ManagementJones College of BusinessMiddle Tennessee State University Dr. Randy ClarkAssociate Professor of MarketingJones College of BusinessMiddle Tennessee State University Our April 2022 “Printing Industry Performance & Insights” study focused on sales management and marketing in printing firms. In that survey,

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