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These management tips are brought to you by your printing industry association… The customer service representative’s role varies dramatically across the industry. In some instances, the individual is an extension of the sales representative and heavily involved with customer contact including face-to-face visits. In other instances, the CSR is a project manager whose role is
Question: Can we use comp time with our employees? It depends. For non-exempt employees of a private employer, no. The Fair Labor Standards Act (FLSA) doesn’t permit private employers to offer compensatory time (“comp time”) in lieu of overtime pay. You could offer time off to your exempt employees as a reward for working more than their
California employers cannot be held liable for the spread of COVID-19 cases by employees who contracted the disease on the job and spread it in their household, the California Supreme Court held on July 6. In its unanimous decision, the court said that saddling employers with the duty of care beyond the workplace would impose
OSHA encourages employers to investigate all accidents in which a worker was hurt, as well as close calls — sometimes called “near misses” — in which an individual might have been injured if the circumstances had been slightly different. The agency suggests using the term “incident investigation,” since nearly all accidents are preventable. Reasons to
Employers who were surveyed for a new report expected that group health insurance premiums would increase 5.4% this year and at a faster clip in 2024 as inflation hits medical costs. Employers said they are looking to manage growing group benefit costs without shifting costs to employees, as they realize that their staff are likely
A portal enabling small employers and non-profits that paid out California COVID-19 supplemental paid sick leave (SPSL) in 2022 to apply for grants of up to $50,000, opened on June 1. These grants can reimburse small businesses that paid SPSL to their employees, either because a worker was ordered to stay home by a doctor
The Equal Employment Opportunity Commission has released an updated version of the “Know Your Rights: Workplace Discrimination is Illegal” poster to account for upcoming changes to workplace anti-discrimination laws. The Pregnant Workers’ Fairness Act, signed into law last year, comes into effect on June 27, 2023, at which time employers will need to swap out
Cell phones make our lives easier, but they can also be a distraction. More and more employers are banning cell phones in the workplace because they are distracting enough to be a serious safety issue for workers. The Digital Distraction & Workplace Safety study, issued by Screen Education, reported that survey 14% of employer respondents
Workers’ compensation insurers are grappling with covering claims for workplace COVID-19 infections that develop into long COVID, as those claims may stay open for years in some cases. For companies in states that adopted laws requiring workers’ comp insurers to cover claims for employees who contracted COVID-19 in the workplace, a long-COVID claim can become
Skyrocketing claims costs and higher accident rates are pressuring the commercial auto insurance market, as insurers impose increasingly larger rate hikes and more are pulling out of the market or restricting who they will cover. While rate increases have been the standard for nearly a decade, since 2022 hikes are growing larger — often in
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