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Protecting Your Firm as an Additional Insured

In the course of doing business, you may sometimes find yourself entering into contracts requiring that your business be named as an additional insured on another party’s insurance policies. This is often done to make sure that your own insurance is not depleted by defense and indemnification costs for losses for which you may be

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Protecting Your Firm as an Additional Insured

In the course of doing business, you may sometimes find yourself entering into contracts requiring that your business be named as an additional insured on another party’s insurance policies. This is often done to make sure that your own insurance is not depleted by defense and indemnification costs for losses for which you may be

Read More »
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Value-Added Printing & Finishing for Improved Profitability

A study from PRIMIR conducted by industry guru Hal Hinderliter and featured at Graph Expo last October analyzes the current and future marketplace for value-added services in the print supply chain. PRIMIR, the Print Industries Market Information and Research Organization is the research unit of NPES The Association for Suppliers of Printing, Publishing and Converting

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Customer Service: Good, Bad, and Ugly

By Leslie Groene Protect your reputation with outstanding customer service And even when your business does define good customer service it doesn’t mean you’re always going to keep your reputation intact. One of the most notorious breakdowns of customer service occurred in February, 2007, to passengers aboard the Jet Blue flight who were stuck on

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Big Data Meets Design

By Noel Jeffrey Among the experts appearing at iMarketingSF in November, there were numerous seminar conversations about multimedia marketing campaigns and how they can be used effectively. For designers and printers who serve marketers, understanding the significance of data and how to use it effectively is crucial to future success. Stephan Sorger, professor at Hult

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Employees Suing for Pay for Pre-, Post-shift Work

For years there’s been a debate in the manufacturing, farming, mining and like industries about the merits of paying employees for the time they spend putting on and removing work clothes and protective gear before and after their shifts. Individual and class-action lawsuits have been filed by employees seeking pay for the time they spend

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Building Me 2.0 An Iterative: User-Centered New Year’s Resolution

by Brett Goldstein Some of the greatest advances in the technology industry weren’t actually technologies at all. They were ideologies. Brand new approaches to software development like Agile and Lean Startup have been used to build incredible products in recent history and their principles have even found their way into the mission statements of some of

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Bureau Considers Better X-Mod Calculation Regimen

Last year the Workers’ Compensation Insurance Rating Bureau of California instituted new rules that limited to 25 percentage points the amount an X-Mod can change due to a single claim. Now it’s considering additional regulations to further improve the way X-Mods are calculated. The goal is to ensure that X-Mods better reflect the true claims

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